AHA GOTCHA Pest Control’s Technicians are Certified in the proper application of commercial and residential pesticides and pest management and control techniques. In addition to the technical pest control knowledge and ability, each AHA GOTCHA Pest Control Technician receives in-house customer interaction training, which includes: respecting private property, cleanliness, courtesy, patience, communication skills, and an understanding of the emotional stress many people have when their home or business has been invaded or infested by pests.